The Great Data Dump Distraction and the real opportunity for customer-centric brands. If there is one thing the telco industry has mastered, it is the art of perception.
Network APIs, a new revenue stream. The role of telecom companies is to build the infrastructure that enables communication between people, businesses, and now even things. Satellites, fiber optics, and…
Mobile Device Customer Care. Customer Care is not just a service; it’s a differentiator that drives customer loyalty & strengthens the brand.
Operational Items related to Mobile/Cellular Devices. Distribution, storage, and shipment processes are critical for MVNOs selling devices.
The Mobile/Cellular Device Strategy. The decision for an MVNO to sell mobile phones is a strategic one with implications the business model.
Selling mobile/cellular devices offers MVNOs significant strategic advantages, including increased revenue, stronger brand loyalty, and powerful bundling opportunities that drive customer acquisition and retention. However, this strategy introduces major operational and financial complexities. MVNOs must contend with high upfront inventory costs, the risk of obsolescence, and increased operational demands related to logistics, warranties, and specialized customer support. For the subscriber, benefits include lower overall costs via bundled plans and a simplified purchasing experience, though device selection may be more limited.
MVNOs + MWC: A Missed Opportunity. Again?!? Now that the Mobile World Congress 2025 is drawn to its frantic end and its 3rd Annual MVNO Summit has been concluded a question lingers..
The Industries That Most Need IoT Don’t Know It. The biggest challenge in IoT isn’t technology – it’s marketing
US MVNO Market Insights Lessons Learned from Meeting 30+ MVNOs in 2024. Last year, I had the opportunity to meet face-to-face with over …