Look closer: The hidden revenue opportunities in MVNO payment processing
If you’re like most MVNO executives, you may not think much about your payment processor. If you do, you’re likely to focus on three key factors: brand reputation, API integration ease, and processing rates. These are important considerations, but you might be missing a revenue opportunity sitting...
Importance of Trustworthy AI in European MVNO ecosystem
It is interesting to see how Artificial Intelligence (AI) use-cases are now shaping up the telecom industry and Mobile Virtual Network Operators (MVNOs) in Europe. A recent MIT report titled “The GenAI Divide : State of AI in Business 2025” on GenAI adoption highlights higher readiness of “Telecom...
AI isn’t meant for everything
Setting the stage… and why I’ll need to I enjoy exploring different angles when writing my posts for MVNO Index. This one, however, might be a little different: it may go against the grain, and I’ll also draw on insights from other colleagues to support my arguments. It’s interesting how, once you...
2.5 Million Impressions Later: What has MVNO Index Taught Us This Year?
With a dedication to the growth of the MVNO industry and its expert roster of guest authors - the MVNO Index has spent the past year delivering a range of voices that explore the industry’s opportunities and challanges. As some one who has advocated across the globe for this industry, I have...
Unlocking true power of AI
Artificial intelligence is everywhere you look these days. From chatbots that answer customer questions at midnight to models that predict when a cell tower will get overloaded, AI has become the poster child for innovation. But there’s a widespread misconception lurking beneath all the buzz: AI...
Powered by Brands vs. MVNOs When to Test, When to Own
The mobile landscape is filled with opportunity for brands seeking to enter wireless. But there are multiple paths you can take: Should you launch under a “powered by” model on an existing MVNO platform, or invest in building your own MVNO from scratch? Both paths have advantages, but for new...
AI – What are the next steps, MVNOs?
AI is all the range in technology reporting today but according to McKinsey, outside of companies offering AI front end services, AI has not translated into P & L for many companies that have embraced AI in principle. And amazingly, for such a new(ish) technology, there is an extremely high level...
Edge Intelligence in the digital age
Introduction In an era of rapidly changing demand at the edge, traditional approaches to communications and technology delivery are substantially constrained. Historically the telecommunications industry has focused on providing connectivity as the core value proposition; the MVNO sub-sector has...
Legacy Tech is Killing MVNO Innovation, Here’s the Strategy to Fix It
Let’s face it: most legacy BSS platforms weren’t built for the kind of MVNOs we see emerging today. They were designed for telcos with big budgets, long product cycles, and slow, hierarchical decision-making. But modern MVNOs? They move fast, test often, and build communities, not just subscriber...
MVNO Offer Process: Initial Customer Experience Assessment
1. Enterprise as the Customer! Before writing a new blog post, I always like to review past entries. This time, as I wanted to explore customer satisfaction from a different perspective, specifically focusing on the enterprise customer, as well as Government and small office and home office, ie,...
How MVNEs / MVNAs Can Lead the Data Revolution
In today’s always‑online world, having reliable mobile coverage isn’t enough anymore. What really matters is turning all the data flowing through networks, such as signal strength, session times, billing records, and even your phone’s own performance logs, into smart, useful insights. That’s where...
Simplifying the MVNO Onboarding Process
The Mobile Virtual Network Operator (MVNO) onboarding process is a critical step in establishing a successful partnership between MVNOs and their host network operators. It involves a series of structured activities designed to ensure seamless integration, efficient operations, and a strong...
Too Many Ads, Too Little Impact: Rethinking MVNO Marketing in 2025
In 1990, most marketing in telecommunications was done in-person, in-print, and in-store; the strongest brands had the strongest physical presence in the world. Over the next decade or so, the internet began to gain popularity, and the pendulum began a slow and steady swing towards digital...
Essential Tips for Customer Onboarding
Customer onboarding can make or break the success for many MVNO or IoT businesses. First impressions matter enormously—63% of customers consider the onboarding period when deciding to subscribe to a service. Moreover, a smooth onboarding process directly impacts customer retention and...
Will Big Tech Companies Become MVNOs?
The telecommunications industry is undergoing a quiet but powerful shift. Beyond the race to 5G and the growth of IoT, a new kind of disruption is taking shape: the potential entry of Big Tech into the world of mobile virtual network operators (MVNOs). Companies like Google, Amazon, Apple, and...
The Great Disappearing Act
Since 2009, MVNOs have – in one form or another - been a “thorn in the side” of telco operators. In the battle for ‘wholesale access’ MVNOs are really heros for breaking the MNOs monopolistic grip on their own networks. Spending valuable time and money ‘fighting the good fight’ for consumers in...
Navigating Australia’s tighter telecom regulations in 2025
The Australian Mobile Virtual Network Operator sector is thriving with market share on the rise but beneath this growth lies a seismic shift: a rapidly tightening regulatory landscape that’s reshaping how MVNOs operate in the region. From stricter consumer safeguards to mandatory cybersecurity...
MVNO Differentiators: Community and VAS brought Trump Mobile to the Market
As the number of MVNOs increases, it’s becoming evident that selling connectivity and data is the bare minimum. Both in the United States and across the world, MVNO revenue is projected to be higher in 2025 than in 2024. Why is that occurring? It’s not because companies are just lowering their...
Multihost Full MVNOs
1. What a surprise! Just before the AOTEC fair in Madrid, Vodafone Spain announced a wholesale access agreement with Silbö Telecom for both its mobile and fixed-line networks. But the real breakthrough isn’t simply the agreement with Vodafone — it’s that Silbö will become the first virtual...
Intelligent Innovation: How AI is Transforming the MVNO Landscape
The Mobile Virtual Network Operator (MVNO) model has matured into a vital force in the telecom ecosystem. Known for flexibility, agility, and innovative service offerings, MVNOs have become strong challengers to traditional mobile network operators (MNOs), particularly in niche segments. However,...
The Reality Check & Exit considerations
Most MVNOs that we meet experience four distinct stages in their first five years: Launch frenzy Growth & scaling A reality check Capital raising (or maybe an exit) As a data and AI business specialising in telco and MVNOs, Sourse has observed these phases from every angle - and that’s what we are...
AI Agents: MVNOs’ New Not-So-Secret Weapon
If you're running an MVNO in 2025, you're facing a perfect storm of challenges. Customer acquisition costs are climbing whilst margins get squeezed, differentiation feels impossible in an increasingly crowded market, and scaling personalised experiences seems unattainable. Sound familiar? You're...
Inside the MVNO World: Lessons from Vienna and Miami
In the last month I had the chance to attend two major MVNO conferences: MVNOs World in Vienna and MVNO Nation USA in Miami. I went in expecting differences, but what I found were many shared goals and challenges as well. Each event had its flavor, but both left me with plenty to think about. A...
AI and the MVNO Industry – Opportunities and Perhaps Mirages
The last 5 years or so have seen a lot of buzz in the world around the advent of Artificial intelligence. This buzz was supercharged around 2022 - 2023 when OpenAI released their large language model frontend, ChatGPT. We have written industry position papers on the opportunities that are...